Innovation firm INATIGO looks to help financial and wealth management firms close the financial literacy gap within the UK & US through the use of AI Financial Wellness coaches

The award-winning innovation and technology company INATIGO is launching the pioneering solution for chat assistants in conversation, Alda Ai. Provision of your own Fintech AI Financial Wellness Coach as a service for financial companies; to support individuals and enable companies to enter the billion dollar financial wellness market *.

INATIGO’s new AI finance coach expands Alda Ai’s range of AI innovation and product offerings to include a financial well-being platform and an AI customer service assistant. The 24/7 AI customer service assistant is already making waves in the industry and is a finalist for “Most Innovative Use of AI” at the WealthBriefing European Awards. Your AI finance coach is ready to transform and democratize the financial literacy gap through the use of cutting edge AI technology, IBM Cloud, and financial literacy.

With the financial skills gap that affects more people than ever before. Consumers expect and now expect financial companies to be able to make better financial decisions. A study by Ernst & Young found that in order to gain and build trust, companies need to show interest in the long-term financial well-being of their customers in order to maintain or increase market share.

Some financial firms have initiatives to promote the financial well-being of their customers. However, the majority of people today consider messaging their preferred way of interacting. A study by Twilio found that “89% of consumers want to use messaging to communicate with businesses. However, only 48% of companies are able to use messaging to communicate with their customers. “As a result, most companies are unable to provide customer service or financial well-being in this form of communication due to a lack of resources and scalable innovations.

Alda Ai’s digital chat assistants are designed to provide scalable solutions and reduce time and costs for financial advisors, asset managers and banks. Every Alda Ai virtual financial coach is already trained in financial knowledge and contains years of industry-specific data. This unique AI-based solution helps companies digitally acquire and retain their customers or potential customers around the clock and provide them with financial knowledge, financial programs and human-like guidance on financial well-being.

“In today’s world, technology and AI can and should be used to help businesses and their customers effectively engage, support and communicate with one another.” Our Alda Ai solution offers financial companies new opportunities to digitally acquire new customers and embed the support and values ​​of their brand. “Declared INATIGO co-founder Elemi Atigolo.

“Through this pandemic, we have seen the rise in on-demand approaches. With consumers becoming more tech savvy than ever, the expectation of a digitally enhanced and engaging experience has now become a requirement of any consumer experience. Simple contact forms and articles just don’t deliver anymore. “Says INATIGO co-founder Ashlea Atigolo.

* US Financial Wellness Benefits Market – Industry Outlook and Forecast 2021-2026 – Arizton

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